Thursday, December 30, 2004

Multilingual ATMs in Japan

UFJ Bank customers can remit money to Brazil with the assistance of a Portuguese-speaking operator via an in-house video phone. The service was begun at 10 UFJ branches in Shizuoka, Aichi, Gifu and Mie prefectures on Dec. 20. It works in cooperation with Banco Bradesco, Brazil's largest commercial bank. About 200,000 Brazilians of Japanese descent live in the four prefectures. UFJ also modified about 4,500 of its 6,000 ATMs with language options in English, Chinese, Korean and Portuguese.

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